The Daily Surge Challenge
Bharat Bhardwaj · 8/5/2021
Maintaining good patient flow is the key in dealing with daily patient surges. Here are some timeless challenges to good patient flow in hospitals.
- Lack of a common language.
- Lack of timely communication.
What Emergency Preparedness Managers Need
Bharat Bhardwaj · 8/2/2021
The hospital is a dynamic place. Emergent operations are daily routine even without the pandemic. The emergency preparedness manager has a task to keep key players involved in special projects.
There are many emergencies for whic…
There are many emergencies for whic…
NEDOCS Forum
Bharat Bhardwaj · 6/21/2021
Share emergent health care operations news on the NEDOCS forum. Your exchange for emergency experience and knowledge.
NEDOCS Forum
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NEDOCS Forum
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NEDOCS in These Times
John Bosworth · 3/23/2020
Dear clients,
This is the most important time for NEDOCS. In these unpredictable times you need a data point that is detached from emotion.
We have worked to prove NEDOCS over the last two decades and now is the time …
This is the most important time for NEDOCS. In these unpredictable times you need a data point that is detached from emotion.
We have worked to prove NEDOCS over the last two decades and now is the time …
NEDOCS Stats
Donna Clark · 4/11/2019
What is the average ER wait time in the United States? These data will give you a good idea.
See NEDOCS, average wait time, and admit time trends for the last seven years.
https://nedocs.org/Stats…
See NEDOCS, average wait time, and admit time trends for the last seven years.
https://nedocs.org/Stats…
Introducing SONET UCC
Donna Clark · 3/19/2019
Free NEDOCS Tracking
Donna Clark · 2/19/2019
NEDOCS tracking is now free. We are now offering our NEDOCS tracking tool without notifications for free.
Notifications will be reserved for premium paying users. We will continue to maintain a clear low pricing structure for our…
Notifications will be reserved for premium paying users. We will continue to maintain a clear low pricing structure for our…
NEDOCS Command Icon
Bharat Bhardwaj · 2/23/2018
NEDOCS is bringing back the + in the insignia. The rescue jacket does not convey health care to unbiased audience.
So we have incorporated a + insignia in a continuous line with four corners. The icon is inspired by the 'Command'…
So we have incorporated a + insignia in a continuous line with four corners. The icon is inspired by the 'Command'…
Red Cross Objects to NEDOCS X Icon
Bharat Bhardwaj · 1/31/2018
NEDOCS changed its icon from a plus + sign to an X sign. We did this because of objection from The American Red Cross to our insignia.
However, the TARC still objects to our icon even in the rotated orientation.
"The …
However, the TARC still objects to our icon even in the rotated orientation.
"The …
Cloudbleed
Bharat Bhardwaj · 2/25/2017
For months, a bug in CloudFlare resulted in malformed pages spraying uninitialized memory. This uninitialized memory contained anything that passed through CloudFlare: passwords, cookies, HTTP headers, HTTP content, even internal cloudflare…
Apple Push and SMS Notifications Bug
Bharat Bhardwaj · 5/11/2016
A new bug was introduced last week which prevented some users from receiving Apple Push and SMS notifications for NEDOCS updates. We’ve resolved the issue and active subscribers to APNs, and Text messages should receive them.
If …
If …
May Day
Bharat Bhardwaj · 5/3/2016
We’ve been hard at work, and you’ve been feeling the shakes and hearing the cranks. We apologize, again, for the outage on April 13th. The May Day weekend changes will help avoid these issues for good.
While at first it may not …
While at first it may not …
Ellis licenses new IT program to improve patient flow
Bharat Bhardwaj · 3/21/2016
Ellis Medicine has implemente…
Multiple Facilities Per User
Bharat Bhardwaj · 2/15/2016
Now users can belong to multiple facilities. No more email aliases, and multiple accounts per user. Now you can switch between hospitals from your single user account.
How does it work?
First, a user must already be an activ…
How does it work?
First, a user must already be an activ…
NEDOCS Outage and Invite Users Bug
Bharat Bhardwaj · 12/25/2015
We suffered an outage on December 24th for at least four hours which prevented hospitals from entering data. The cause is resolved, and all operations are back to normal. We apologize, and are working to ensure this fault does not happen in…
Invite a user
Bharat Bhardwaj · 11/19/2015
Building your team just got easier. Now any Admin can invite users and have them sign up with a snap.
Send a direct sign up link to another user. Click the envelope icon under Team - and enter the target user's email address.
Send a direct sign up link to another user. Click the envelope icon under Team - and enter the target user's email address.
Epic HL7 Interface
Bharat Bhardwaj · 10/8/2015
Automate NEDOCS - get the NEDOCS to Epic interface. Now free and standard for all customers. Interfaces not just with Epic, but with any EMR or patient flow system.
We have well working Epic interfaces, and encourage everyone to …
We have well working Epic interfaces, and encourage everyone to …
Average ER Wait Time
Bharat Bhardwaj · 9/14/2015
How long does it take to get an ED bed on average in the USA? 22 minutes - as of right now.
Over seven years ago we launched NEDOCS.org with a very simple and clear mission: To track hospital overcrowding. We've registered over 3…
Over seven years ago we launched NEDOCS.org with a very simple and clear mission: To track hospital overcrowding. We've registered over 3…
IE 9 Compatibility Mode Bug
Bharat Bhardwaj · 8/25/2015
Some users lost the ability to add scores, and experienced a distorted layout in IE 9 without compatibility mode since Thursday August 20th.
Change was due to a minor upgrade in the NEDOCS layout. We've resolved the issue and us…
Change was due to a minor upgrade in the NEDOCS layout. We've resolved the issue and us…
SMS Status
Bharat Bhardwaj · 7/14/2015
Text me Status to get back your hospital's current NEDOCS status. You must have your your phone number in your notification preferences for this command to work.
More commands on the way. Remember, you can always text NEDOCS anyt…
More commands on the way. Remember, you can always text NEDOCS anyt…
NEDOCS Outage
Bharat Bhardwaj · 7/7/2015
NEDOCS calculator was unavailable and not responding to new scores between 6/7/2015 Midnight PST and 1100 PST.
We've resolved the issue, and are looking at the root cause. We sincerely apologize, and are working hard to ensure N…
We've resolved the issue, and are looking at the root cause. We sincerely apologize, and are working hard to ensure N…
Text me maybe
Bharat Bhardwaj · 5/14/2015
Text me both ways. Add your number in your account settings under Devices.
Set notifications to SMS as you would to your Email or iPhone. You can text me back too. Your message will be executed as a team update.
So sa…
Set notifications to SMS as you would to your Email or iPhone. You can text me back too. Your message will be executed as a team update.
So sa…
FREAK Attack Vulnerability
Bharat Bhardwaj · 3/8/2015
On Tuesday, March 3, 2015, researchers announced a new SSL/TLS vulnerability called the FREAK attack. It allows an attacker to intercept HTTPS connections between vulnerable clients and servers and force them to use weakened encryption, whi…
Medical Center of Plano Success Story
Bharat Bhardwaj · 3/6/2015
-- Kirk Bradford at Medical Center of Plano --
The Medical Center of Plano began calculating NEDOCS (albeit a crude version of it) back in March of 2014. Adoption and compliance with timely calculations of scores was, at best, c…
The Medical Center of Plano began calculating NEDOCS (albeit a crude version of it) back in March of 2014. Adoption and compliance with timely calculations of scores was, at best, c…
API
Bharat Bhardwaj · 3/6/2015
The NEDOCS API is a restful interface accessible securely via the internet. It's a key to make different applications work together.
We've always had the API wrapped up in the NEDOCS core, and have used it internally - but for th…
We've always had the API wrapped up in the NEDOCS core, and have used it internally - but for th…
Surge plan checklist
Bharat Bhardwaj · 3/6/2015
The checklist items can now be on or off. Corresponding alerts of Activated or Deactivated will be appended to the alert.
The analytics overview page now loads 7 days by default. …
The analytics overview page now loads 7 days by default. …
Bug Fixes and iPhone App Changes
Bharat Bhardwaj · 11/19/2014
The timeouts have been changed for iPhones. You should see a 12 hour timeout without any activity. You only need to open the app once every twelve hours to stay logged in. After 12 hours it will take you to the login page. We're working to …
Apple Push Notifications
Bharat Bhardwaj · 11/14/2014
Over the last couple of weeks you may have noticed service interruptions. There were three outages, lasting from a few minutes to two hours.
We’ve investigated, and concluded the root cause to be an abrupt change in the Apple’s …
We’ve investigated, and concluded the root cause to be an abrupt change in the Apple’s …
POODLE SSL v3 Advisory
Bharat Bhardwaj · 10/16/2014
A number of news sources, corporations, and the OpenSSL team reported on October 14th 2014 that version 3 of SSL is vulnerable at the protocol level.
SSL plays a key role in securing your data transmission from your computer to o…
SSL plays a key role in securing your data transmission from your computer to o…
Changes in messaging
Bharat Bhardwaj · 8/27/2014
Email notifications will now be sent via messenger@nedocs.org, instead of the user's email address. Emulating the user's email has been one of the most creative and used features of NEDOCS, but has become unsustainable with our growing user…
Benchmarks
Bharat Bhardwaj · 6/9/2014
Benchmarks are here.
See how you rank compared to your peers. Now you can see wait times, and admit times against hospitals in your health system, and all others on NEDOCS.…
See how you rank compared to your peers. Now you can see wait times, and admit times against hospitals in your health system, and all others on NEDOCS.…
Default Notifications
Bharat Bhardwaj · 5/21/2014
Each user is now subscribed to black, red, and orange alerts by default. They'll receive notifications for all of the events: NEDOCS, Team Update, and Checklist.…
Inpatient and ED Bed Numbers
Bharat Bhardwaj · 5/18/2014
The IP and the ED bed values will now be automatically pulled into the new calculator window.…
Hospital Specific Models
Bharat Bhardwaj · 5/18/2014
Certain characteristics can be changed for your hospital. These are model specific values.
We've added a new section under Settings, called Model. Under this menu you can modify the definitions for each variable, and what you lab…
We've added a new section under Settings, called Model. Under this menu you can modify the definitions for each variable, and what you lab…
NEDOCS Variables and Definitions
Bharat Bhardwaj · 4/24/2014
All of the NEDOCS variables are measured at the time score is calculated.
ED Patients
The total number of patients in the ED. Includes all patients who have walked in the door, but have not been discharged. Includes p…
ED Patients
The total number of patients in the ED. Includes all patients who have walked in the door, but have not been discharged. Includes p…
Bugs, Issues, and Upgrades
Bharat Bhardwaj · 4/21/2014
There were some critical issues of late, and some old ones. We've worked hard to fix all known issues in the last few days.
There's been a lot going on both in the front of the store and the back. Here are some of the issues we'…
There's been a lot going on both in the front of the store and the back. Here are some of the issues we'…
Heartbleed
Bharat Bhardwaj · 4/20/2014
No heartbleed found here.
Security is paramount at NEDOCS. From your device to our servers - everything is encrypted via SSL. We don't use OpenSSL, and therefore not affected by the bug.
As standard practice, we freque…
Security is paramount at NEDOCS. From your device to our servers - everything is encrypted via SSL. We don't use OpenSSL, and therefore not affected by the bug.
As standard practice, we freque…
Using NEDOCS to Predict EMS Turnaround Times
Bharat Bhardwaj · 10/29/2013
Can NEDOCS predict TAT for dropping off ambulance patients? Yes it can.
The NEDOCS score may be predictive of ambulance offload delay in the ED and should be further investigated as a potential marker for EMS systems. The NEDOCS …
The NEDOCS score may be predictive of ambulance offload delay in the ED and should be further investigated as a potential marker for EMS systems. The NEDOCS …
NEDOCS in Italy
Bharat Bhardwaj · 10/28/2013
Sandro Pertini Hospital in Rome is constantly overcrowded, there is a frequent use of surge plan, and a conflict between ED and the Hospital. Dr. Revello has used NEDOCS to objectify the problem and highlight inefficiencies.
Internet Explorer
Bharat Bhardwaj · 10/24/2013
NEDOCS Dataset 2010 to 2012
Bharat Bhardwaj · 9/24/2013
Hello, world! We've finally created a blog, and we're coming to the party with a gift for you.
NEDOCS has been online since 2008. At first it was just a wiki, intended to share information on patient flow, and NEDOCS. Then we cre…
NEDOCS has been online since 2008. At first it was just a wiki, intended to share information on patient flow, and NEDOCS. Then we cre…